How I Built My Business from the Ground Up

Web Design Guide for Small Businesses

April 9, 2009
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So you want to put your business or organization on the internet. Maybe you want to give your customers more information about your company. Perhaps you have valuable information that will help others, or maybe you want to expand and sell your product online.

These are all great reasons to put your business on the web. In this article, I will help you understand the web design process so that your website can be a successful part of your business.

A common mistake business owners make when deciding to put their business on the web is to rush into calling a web designer without first having a plan. The following steps should always be taken first, before ever picking up the phone:

  1. Define your project.
  2. Find a designer who fits your needs and your budget.
  3. Think about your target audience.
  4. Decide how you will keep your information fresh.

Define Your Project.

Defining your project is probably the single most important step in the process of creating your website. By asking yourself these important questions, you are increasing the chances that your website will do exactly what you want it to do… maybe even more!

  • What is the main purpose of your website? Is there anything else you want to accomplish with your site?
  • Who is your primary target audience?
  • What elements are a MUST HAVE for your website?
  • What do you NOT want to see on your site?
  • What content will you want on your site and how many pages will you need to accomplish that?
  • What will you put on each page?
  • What kind of feeling or mood do you want your site to show?
  • What will make your site different than other similar sites?
  • What do you expect your site to accomplish within a year?
  • How much are you willing to spend on the initial site as well as ongoing maintenance?

Knowing the answers to these questions to the best of your ability will put you ahead of the game when it comes time to contact a web designer. Knowing exactly what you want out of your site will help your designer better meet your expectations and help your site accomplish its goals.

Find a Designer Who Fits Your Needs and Your Budget.

Does the designer fit your tastes? Take a look at his or her portfolio. Don’t take the designer’s word for it that he can do what you ask. Make sure he can show you samples. If you like what you see, move forward. If not…. move on.

What about your budget? How much are you willing to spend? Even a simple site will require an initial investment and could cost hundreds or even thousands.

If you can’t find what you’re looking for within your budget, you may need to adjust your budget. Or perhaps adjust your site to better fit within your means.

Take the time to shop around. Designers will vary greatly in talent as well as price. That doesn’t mean cheaper designers are less talented or that the more expensive designers aren’t worth the money. It’s important to find the best person for what you are willing to pay.

There are many factors that could affect the price of a website:

  • The price scale of the designer.
  • The number of pages you want on your site.
  • The coding required to complete the project.
  • The types of elements you desire.
  • The time it takes to write or edit your content.

You can keep your costs down by finding a designer who fits your budget. Have your content complete and in its final form before submitting it to the designer. Eliminate unnecessary content/pages. Keep revisions to a minimum.

Think About Your Target Audience

What YOU want to see on your site is not necessarily what your USERS will want to see. Try to think about your project from their point of view.

  • What you take for granted about your business may be completely unknown to your user. For example, certain industry terminology may be like a foreign language to your readers. Avoid suc terminology where possible.
  • What are your users looking for when they visit your website? Can they find it easily? If they can’t find what they are looking for quickly, they’re more likely to look somewhere else.
  • Do you expect your users to find your site by looking for your company name or by the services you offer? Keep your keywords in mind when writing your content.

Never forget that the most successful sites were written with the USER in mind.

Keep the Information Fresh

A good website is constantly changing and adding new content. It’s important to keep updating your content because people tend to return to sites that always have something new to offer. Search engines also prefer sites that continually grow (as long as the content is relevant.)

Don’t be tempted to add boring filler content that does not add value to your site.

Some ideas for adding content:

  • FAQ Page
  • Newsletters
  • Blogs
  • New Articles
  • New links to helpful resources

Mariposa Web Design is committed to your success. I am constantly researching web design practices and tactics to learn what will get you the best return for your investment.


New and Improved Web Hosting Reviews

April 1, 2009
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I’m posting an updated review of hosting companies that I have used.  I hope you enjoy! The original article can be found on my website www.mariposanet.com

Finding the right web hosting service provider for you can be overwhelming and frustrating. Maybe you’re not sure how much space and bandwidth you need. Maybe you don’t even know what bandwidth is! I am here to help by reviewing some of the service providers I have used for the past few years.

Godaddy.com


GoDaddy.com $7.49 .com Sale 120x90
My first hosting provider was Godaddy. Godaddy.com is a great place to start for several reasons:

 

  • They are affordable.
  • Set-up is easy.
  • Customer service is fast and effective.
  • They offer a variety of service levels to fit your needs.

My experience with them was a positive one. While I have been testing the waters with other hosting providers, I still use Godaddy as my primary registrar.

My only complaints with Godaddy are what I think are overly aggressive sales tactics and the customer service number is not toll free. Since I use my cell phone for calls anyway, toll free doesn’t really matter to me.

Host Nine

I first learned about Host Nine through my employer at my part time job. The experience I have with Host Nine is with their reseller account.

The reseller account is an excellent program where for a very reasonable monthly fee, you can sell hosting accounts under your own name. The profits are yours to keep. Host Nine is not only a reliable host, they also offer one of the best reseller plans.

Up time has been 100% since we joined Host Nine. Customer service is fairly prompt by email or phone.

My only complaint with Host Nine is the occasional technical glitch when I create more than one new account at a time. The positive in this is customer service takes care of it right away for me.

Host Gator

 Host Gator is my current hosting provider for many of my sites. The unlimited websites option is what attracted me.

Host Gator also offers a number of extra perks for their business customers. Free SSL certificate on the primary domain. Also you can get a free toll free number for your business.

Reliability has been very good. I have not had any experience with customer service yet. I will soon when I install the SSL on my domain. I’ll post an update on customer service when I can!

My only complaint is I wish I could put the free SSL certificate on a different domain. I don’t need it on my primary domain. I can still get one, but I have to pay for it.

All three services are very good. I can’t say I have a favorite yet. I hope these short reviews help you decide on which service would best suit your needs.


One Project at a Time?

March 10, 2009
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My business is small, so I have a part time job to fill in the gaps.  I often wonder if I could make up the difference with the time that I spend at that job if I could focus fully on my business instead.  I digress.

I want to talk about that part time job for a minute to explore what constitutes good business building practices.  I work very closely with the owner and am privy to most of his business building efforts.  A partner of sorts. 

What is bothering me is he started out in one direction.  But as I’m working on this particular task, I can see these e-mail messages popping across my screen telling me he’s off on yet another adventure.  The following week he hands me this pile of information, finally shedding light on the e-mails I was seeing. 

This is a similar, but obviously separate project.  So I’m off…. cleaning up the project and getting it online.  Meanwhile the other project is sitting dormant.

Then he comes to me and sits down to talk about his business plan… for yet another aspect of the business.  That’s great… but what about these other projects?

Last week, he complained to me that things are taking longer than he expected.  I had to be honest and told him we’re doing so many things all at once that nothing is getting done.  No sooner do I start on a project, I’m pulled off to do something else. 

He talks about outsourcing some of the work.  But which projects will be outsourced? 

I have to admit, while I have learned a lot about building a business from this man, I have to disagree with all of this jumping around.  I’m ok with having multiple streams of income, but you need to finish one job before starting another.  Finish the job, then outsource the administration I say.

I then think about how that affects my business.  I am a web designer.  I need to continually market my services to keep clients coming in.  Before I know it, I will be faced with more projects than time, just like I am at my part time job. 

That’s where scheduling comes in.  And at least, since I am working for myself, I can’t keep interrupting myself with new ideas.  Let’s check things off our to-do lists… one at a time.


Know your strengths

March 4, 2009
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Sorry for disappearing.  I certainly have not stopped working on my business.  I’m experiencing one of those stagnant areas where I’m just plugging along through the muck of reading and learning.

As I am new to the web design business, I know my strengths… and I also know my limitations. I sell static html/css designs. 

Today, I receive an inquiry regarding an existing e-commerce website.  He needs someone to help update it and make some changes to the check out system.  I thought about it for a bit… and decided to walk away.

You see, I have dabbled in e-commerce.  I actually have as many as four pending e-commerce projects.  One is my own.  The other three are for my employer.  The problem is I don’t feel very confident yet in my ability to build or manipulate one quickly.  I am using the osCommerce platform, which has a ton of room for customization, but you need to know what you are doing.  This potential client was not using osCommerce.  Which means I would have to go in and learn a whole new platform, and then figure out how to do what he was asking.

Don’t get me wrong.  I LOVE a challenge.  And this project would certainly have been a challenging one.  But how would it look if I accepted the job and could not deliver because of my obvious lack of experience in that area.

I know what I am good at.  So for now, that is what I will focus on for my business.  I will learn additional skills in time.  After all, I do have four e-commerce projects.  Once finished, perhaps I can accept more with confidence.


Cheap Web Designs for Sale

February 18, 2009
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I hate recession.  I haven’t really felt it too much because my income has remained steady, but the truth is steady isn’t good.  I need to boost sales.  I’ve got bills to pay and God knows the tax man cometh very soon.

So I’m selling cheap designs.  Yep, $100 for a website.  Plain and simple, HTML/CSS websites.  5 page maximum for that price.  I need the practice and every little bit helps.

It’s times like these when I wish I had chosen this field when I was still in college.  That way I could have taken advantage of internships and a structured learning environment.  But now I am relying on my own ability to open a book and people willing to let me hone my skills by building them a site for next to nothing. 

Any takers?  Visit my site for Small Business Web Design

Meanwhile, I left my coveted PHP book at my parents’ house after a weekend visit.  As I opened up my new e-commerce site to try to customize it, I see I could really use that book.


The next level…. PHP

February 16, 2009
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Today I begin my quest to learn PHP on my own. If I don’t grow, how will my business?


What makes an effective website?

February 12, 2009
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What makes a great website? Comments wanted!


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Being My Own Boss

February 11, 2009
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My journey to success working for myself started in mid-2007. This talks of my humble beginnings in a very tiny nutshell.


Searching for the perfect host

February 11, 2009
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Not all hosting companies are created equal. Read about what I’ve found so far.


About author

I am a divorced, working mother with two gorgeous children. After 10 years living someone else's life, I took control and reinvented myself. This is my story.

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